Stakeholders
Stakeholders
CT respects the rights and interests of its stakeholders, identifies them, and—through appropriate channels of communication and stakeholder participation—understands their reasonable expectations and needs in order to respond properly to the issues they raise. Each department is responsible for stakeholder communication, and designated representatives regularly submit the annual stakeholder engagement results to the Board of Directors.
Through the annual report and the company website, the Company regularly discloses information on corporate governance, environmental management, and commitment to social participation, and regularly publishes the Sustainability Report as an important channel for further disclosure of corporate sustainability information.
The status of communication with various stakeholders was reported to the Board of Directors in August 2025, with a reporting frequency of once a year.
Stakeholder Identification
With reference to the experience of the Company’s various internal departments and industry peers, and according to the AA1000SES Stakeholder Engagement Standard, the primary stakeholders identified based on characteristics such as dependency, responsibility, influence, diversity of perspectives, and tension of concern are: employees, customers, government agencies, suppliers and contractors, shareholders and investors, and society (media).
CT stakeholders: Groups or individuals that influence the Company or are influenced by the Company
Issues of Concern | Communication Frequency/Method | Communication Performance/CT’s Response | |
Employees: The Company’s most important asset; by enhancing employee welfare and providing sound career development, the Company fosters cohesion among employees. | |||
Occupational Safety, Health and Hygiene Employee Education and Training Risk Control Talent Recruitment and Remuneration and Benefits Labor-Management Relations Corporate Sustainable Development | Daily: Environmental, health, and safety inspections Monthly: Health consultation with plant physicians Quarterly: Occupational Safety and Health Committee meetings Quarterly: Labor-management meetings Semi-annually: Operating environment monitoring Occasionally: On-the-job and professional skill education and training Occasionally: Complaint hotline/internal communication box | 5 Labor-management meetings 4 Occupational Safety Committee meetings 310 hours of labor safety education and training 12 on-site services by occupational physicians | |
Customers: By providing high quality products, the Company creates greater brand value for its customers, meets their needs, and achieves mutually beneficial outcomes | |||
Occupational Safety, Health and Hygiene Occupational Safety and Health Company Quality Assurance Supply Chain Management Delivery lead time and quality meet customer requirements International standard requirements - EU | Occasionally: Safety movement Occasionally: External communication box Occasionally: Supplier audit and visit Occasionally: Owner/third-party audit Occasionally: Customer satisfaction survey Occasionally: Customer meetings, professional training, executive management seminars, customer visits | 2 on-site plant audits 6 environmental, health, and safety meetings attended The overall satisfaction score in the customer satisfaction survey was 92.5 Obtained relevant ISO international certifications and the CNS mark for specific steel structure products | |
Suppliers and contractors: The raw materials and services provided by partners form the foundation of the Company’s products and services | |||
Long-term cooperation for mutual benefit Payment settlement methods Supply/order cycle Raw material usage Information security control Occupational Safety, Health and Hygiene | Weekly: Contractor meetings Annually: Supplier/contractor evaluation Occasionally: Visits Occasionally: Meeting discussions Occasionally: Contact through telephone Occasionally: Signing a confidentiality agreement | 44 contractor meetings 26 supplier evaluated 51 contractor evaluated Supplier questionnaire exchanges with 17 companies | |
Shareholders and investors: Outstanding financial performance and transparent information bolster shareholder and investor confidence in the Company assist in securing stable funding. | |||
Risk Control Operational Financial Performance Product Quality Company Reputation Corporate Governance Sustainable Development Strategy | Monthly: Announcement of revenue for the previous month Annually: Annual General Shareholders’ Meeting Annually: Annual report, financial statements, and sustainability reports Occasionally: Announcement of material information on the MOPS | 1 Annual General Shareholders’ Meeting 6 investor conferences | |
Media: Value positive interaction and two‑way communication with the media; and maintain corporate integrity and transparency through mass media | |||
Environmental protection Sustainable development of renewable energy Stakeholder communication | Occasionally: News releases Occasionally: Interview the spokesperson Occasionally: Participation in forums, seminars, or consultative meetings organized by various professional associations | 5 domestic institutional meetings 4 meetings with foreign institutional investors | |
Social: Promotion of youth development, care for the underprivileged, giving back to society, and enhancement of corporate image | |||
Environmental impact management GHG emissions/carbon management Community engagement/social welfare Visits to township and village communities Internship and employment opportunities | Annually: Environmental management system/carbon inventory verification Irregularly: Donations to local institutions, giving back to local communities, and volunteer participation Occasionally: Collaboration between industry and academia, providing internship opportunities Occasionally: Participation in forums, seminars, or consultative meetings organized by various professional associations | Industry-academia Taiwan Cooperative and internships, totaling 2 schools 19 participation in community activities from all three plants | |
Government agencies: Maintain good communication channels with the government, understand regulatory trends, avoid legal pitfalls, and ensure stable operations | |||
Ethical Corporate Management Legal Compliance Climate Change Comply with TIPC regulations Legal foreign migrant workers Prevent major occupational safety accidents Disease prevention, control, and monitoring Develop renewable energy and implement energy transformation | Occasionally: Official correspondence and visits Occasionally: Apply for road access permits/port area access passes Occasionally: Participation in panel discussions, seminars, and various evaluations Occasionally: Hire foreign migrant workers through compliant intermediary agencies Occasionally: Hazard identification and risk assessment, regulatory compliance audit Occasionally: Labor inspections/Department of Environmental Protection audits Occasionally: Collaborate with foreign enterprises to attract investment from international developers, while collaborating with domestic companies, to drive investment and development in renewable energy | 6 labor inspections/Department of Environmental Protection audits Members of the Board of Directors attended 25 corporate governance and ethical corporate management training courses, totaling 81 hours
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